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      1 # Chris Roberts
      2 
      3 Lowell, AR
      4 
      5 [chris.roberts@learningunix.net](mailto:chris.roberts@learningunix.net)
      6 
      7 [(417) 342-1868](tel:+14173421868)
      8 
      9 [LinkedIn](https://www.linkedin.com/in/chris-roberts-5808a63a7) linkedin.com/in/chris-roberts-5808a63a7
     10 
     11 
     12 ## Professional Summary
     13 Technical support professional with CompTIA A+ and Linux+ certifications and a background in
     14 software quality assurance, hardware diagnostics, and cross-platform troubleshooting. Experienced
     15 testing and supporting applications across iOS, Android, and web platforms, with strong
     16 documentation habits and clear technical communication across teams.
     17 
     18 ## Certifications and Professional Development
     19 - [CompTIA A+ Certification](https://cp.certmetrics.com/comptia/en/public/verify/credential/c99f881dc871476f89b6dd50f3d59576)
     20 - [CompTIA Linux+ Certification](https://cp.certmetrics.com/comptia/en/public/verify/credential/35adbeb1b14a465ba38fc8d10a583acb)
     21 - Actively pursuing additional industry certifications in networking, system administration, and
     22 infrastructure technologies to expand expertise in enterprise systems and automation.
     23 
     24 ## Technical Skills
     25 - Operating Systems: Windows 11, Linux, BSD, macOS, iOS, Android
     26 - Productivity: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
     27 - Browsers: Chrome, Edge, Safari, Firefox
     28 - AI Tools: Microsoft Copilot (work), Claude Code (personal projects)
     29 - System Administration: hardware diagnostics, Wi-Fi configuration, network drives, local and cloud backups, ZFS, Docker
     30 - Scripting and Automation: Python, Bash, PowerShell, Git
     31 - Infrastructure: Ansible, Proxmox, KVM, bhyve
     32 - CAD and 3D Technology: FreeCAD, 3D printing, Faro Arm, PolyWorks
     33 
     34 ## Professional Experience
     35 ### Software Quality Analyst, Leggett & Platt (April 2023 – Present)
     36 - Evaluate iOS, Android, and web applications for functionality and stability across platforms and devices
     37 - Conduct firmware and hardware level testing bridging software and mechanical systems
     38 - Identify, document, and track defects to surface patterns and drive resolution
     39 - Provide structured feedback to developers on user experience and feature behavior
     40 - Contribute to automation using Python, Bash, and PowerShell
     41 
     42 ### Mechanical Testing Technician, Research and Development, Leggett & Platt (June 2019 – April 2023)
     43 - Tested prototype adjustable beds for performance and durability
     44 - Conducted first article inspections and investigated customer complaints
     45 - Authored and revised testing procedures for new product lines
     46 - Operated Faro Arm 3D scanner and produced inspection reports
     47 
     48 ### Mechanical Testing Technician, Consumer Testing Laboratories (2007 – 2019)
     49 - Performed safety and regulatory compliance tests on consumer products
     50 - Researched applicable standards and regulations to inform testing requirements
     51 - Evaluated samples and made test recommendations based on findings
     52 - Helped develop and maintain testing procedures
     53 - Delivered technical documentation using multiple reporting systems
     54 - Communicated testing needs and results across multiple departments
     55 
     56 ## Home Lab and Personal Projects
     57 - Designed and built servers, including hardware selection and storage architecture, evaluated for performance and upgradability
     58 - Deployed and manage virtualization infrastructure using Proxmox, KVM, and bhyve, running VMs and containers across bare metal Linux and FreeBSD hosts
     59 - Extended wired network coverage by researching solutions and adapting existing home infrastructure; configured firewall rules, DNS, and routing
     60 - Secured infrastructure with firewall configuration, Tailscale VPN for remote access, and SSH hardening
     61 - Implemented multi-destination backup pipelines and ZFS dataset replication using rsync, restic, and syncoid targeting local and cloud storage
     62 - Provisioned and managed infrastructure using Ansible playbooks for repeatable, documented deployments